Patients thus benefit from an efficient model of healthcare, with a designated person (case manager) managing case screening, assessment, treatment and care planning and implementation.
With a case manager guiding the patient through the healthcare system, the patient is more easily connected to the resources, services and medical staff in the system.
Such an approach is particularly useful for people from disadvantaged groups, migrants or refugees, who generally have limited access to health and care services.
So far, the Independent Midwives Association has provided medical case management services for several thousand Ukrainian refugees. With a dedicated reproductive health call center staffed by Ukrainian, English and Russian speakers, the Independent Midwives Association, with the help of partners, has facilitated access to medical care and reproductive health for pregnant women, mothers and children.
Such a model of care can be successfully integrated into the Romanian medical and community care system, facilitating access to quality medical care, psycho-emotional support and community-based support for vulnerable groups (ethnic minorities, sexual minorities, members of disadvantaged communities, victims of abuse and gender-based violence).